Out of Memory problem

[CASong]

Well, I started playing CA today, but strangely, the CA crashes after about 3 to 5 minutes of gameplay. I checked my PC's stats with "Can you run it?" and it seems I should be able to run it. Here are the screenshots. (Please help.)

Please post regarding the subject. Thank you for your support.

P.S. My directX is fine. It IS DirectX version 9.0c

 

[Love]

Refer to my links located within my signature for further assistance.
They may or may not help, but have helped within the past.

If they aren't of assistance, I would like to take this time to apologize, and would prefer you to submit a ticket. Also, further assistance will be given if asked, contact us within the threads I previously directed you to.

Thanks,
John

 

[CASong]

Refer to my links located within my signature for further assistance.
They may or may not help, but have helped within the past.

If they aren't of assistance, I would like to take this time to apologize, and would prefer you to submit a ticket. Also, further assistance will be given if asked, contact us within the threads I previously directed you to.

Thanks,
John

I have referred to your links, but I can't seem to find the proper solution.

How do I submit a Ticket?

 

[Roger117]

I have referred to your links, but I can't seem to find the proper solution.

How do I submit a Ticket?

To submit a ticket, click on this link; http://www.nexon.net/NX.aspx?Part=/Support/CustomerSupport/Home. This will require you to login in order to submit a ticket. When submitting the ticket, please provide all the screenshots like you did above. It would be helpful if you gave them your computer specs. I did see on the screenshot that your video card driver and sound card driver version did not appear to be up to date. I would suggest you update those and then see what happens before you submit a ticket. I hope this helps!

 

[Love]

I have referred to your links, but I can't seem to find the proper solution.

How do I submit a Ticket?

You stated you're out of memory, free some space up?

Firstly, go to.

Www.Nexon.net
Then login.
Click Support, (Upper right hand side)
Now Customer Support (Left hand side)
Then Log a Ticket

 

[CASong]

You stated you're out of memory, free some space up?

Firstly, go to.

Www.Nexon.net
Then login.
Click Support, (Upper right hand side)
Now Customer Support (Left hand side)
Then Log a Ticket

It says: Out of memory, but the thing is that i have more than the recommenden RAM+closed all applications before gameplay.

 

[Love]

It says: Out of memory, but the thing is that i have more than the recommenden RAM+closed all applications before gameplay.

I believe it's referring to hard drive memory.

 

[Roger117]

I think the best way to free up some space is to clear all the unwanted files on the hard drive, the best option is to uninstall and delete unused games, they take up the most space on your hard drive other than windows itself.

 

[CASong]

As you can see in the screenshot, i have 250GB more than the needed space.

 

[Love]

As you can see in the screenshot, i have 250GB more than the needed space.

Submit a ticket, and post back with results.

 

[CASong]

Submit a ticket, and post back with results.

Greetings,

Thank you for contacting Nexon America's Customer Support team.

Please close any unnecessary programs or processes to ensure that you have enough free memory to play our game. Also, you may want to scan your computer for any malicious programs that may be interfering with your computer performance as well.

Sincerely,

GM Libra
Nexon America, Inc.

For security reasons any sensitive account information has been made private.

Fact: GM Libra once got 5 headshots in a row......too bad he couldn't get a kill.

Please do not give your password or pin number to anyone for any reason.
Nexon representatives will NEVER ask you for your password or pin.

(Those are the results... -.-)

 

[Love]

Greetings,

Thank you for contacting Nexon America's Customer Support team.

Please close any unnecessary programs or processes to ensure that you have enough free memory to play our game. Also, you may want to scan your computer for any malicious programs that may be interfering with your computer performance as well.

Sincerely,

GM Libra
Nexon America, Inc.

For security reasons any sensitive account information has been made private.

Fact: GM Libra once got 5 headshots in a row......too bad he couldn't get a kill.

Please do not give your password or pin number to anyone for any reason.
Nexon representatives will NEVER ask you for your password or pin.

(Those are the results... -.-)

Wow, oh so helpful.
Well, as they stated, does your computer contain any sort of malicious software?

 

[CASong]

I Ccleaned it, Full Scanned it, removed Ad/spywares......

Cleaned registry

Deleted games

Deleted programs

etc.

But still, problem unsolved.

REALLY.... someone help solve this one =.= my computer is supposed to have minimum requirements, well more than necessary.
Umm... and... I also lowered the Graphics ingame, to "reduce my lag" but still.

 

[Love]

I Ccleaned it, Full Scanned it, removed Ad/spywares......

Cleaned registry

Deleted games

Deleted programs

etc.

But still, problem unsolved.

REALLY.... someone help solve this one =.= my computer is supposed to have minimum requirements, well more than necessary.
Umm... and... I also lowered the Graphics ingame, to "reduce my lag" but still.

Have you tried reinstalling?
Save it under C:/ instead of C:/Program Files/
It might help?

 

[CASong]

Actually my CA is installed in C://Nexon//Combat Arms//...

XD

Now what do I do next? Is there any way to "free my memory"? Like... reduce memory usage by other programs... (I already followed the "guides in the signature", by the way)