Thanks for all the support. I've actully been forwarding my letter to everyone I know, and posting it on myspace, ect. I would love to sue them, and I might do it if the CC thing doesn't com through. I've already started the BBB proceedings. I just don't want to sue right now, because frankly I'm already $550 in the hole and am tryin to get saved up to buy a functional computer...I'd hate to spend all that money on a lawyer right now.....but if the CC doesn't come through I will go to the lawyer...I'd rather give the $550 to a lawyer than let alien ware keep it.